Privacy Policy

Effective Date: 22 September 2025 | Website: www.bipolarpsyche.com

At Bipolar Psyche ("we", "us", "our") we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding your data.

1. Information We Collect

Personal information you provide: name, email address, phone number (including WhatsApp), messages you send via contact forms or email, appointment details, and any other information you choose to submit.
Automatically collected information: IP address, browser type, operating system, referring URLs, pages visited, time spent on pages, and other analytics data.
Cookies and similar technologies: small text files placed on your device to remember preferences, enable site functionality and measure site performance.

2. How We Use Your Information

Provide and manage services, appointments and communications.
Respond to enquiries and provide customer support.
Send newsletters and updates if you opt in.
Analyse site usage to improve content, functionality and performance.
Comply with legal obligations and protect the rights, property or safety of users and third parties.

3. Cookies & Tracking Technologies

We use cookies and similar technologies (such as web beacons and local storage) to:

Remember your preferences and enable site features.
Analyse site usage and performance (for example, via analytics services).
Show relevant content and, where applicable, personalised advertising from third parties.

You can control cookies through your browser settings. Disabling cookies may affect the functionality of the website.

4. Third-Party Services & Advertisers

We may use third-party service providers for hosting, analytics, marketing and advertising. These providers may collect information about your visits to our site and across other websites. Examples include analytics platforms, payment processors, and advertising networks.

We do not control the privacy practices of these third parties. Their use of your information is governed by their own privacy policies. We recommend that you read the privacy policies of any third-party services linked from our site.

5. Data Sharing & Disclosure

Trusted third-party service providers who perform services on our behalf (e.g., hosting, analytics, email delivery).
When required by law, legal process, or to protect the rights, property or safety of our users or the public.

6. Security

We implement reasonable technical and organisational measures to protect personal data. However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this Policy or as required by law. When no longer required, we will securely delete or anonymise the data.

8. Your Rights

You may have rights regarding your personal data, including the right to access, correct, delete or restrict processing. To exercise these rights, contact us at admin@bipolarpsyche.com.

9. Children

Our website is not intended for children under 13 (or the minimum age in your jurisdiction). We do not knowingly collect personal data from children without parental consent.

10. Links to Other Sites

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date at the top of this page. Continued use of the site after changes implies acceptance of the updated policy.